Shipping – Hello Caroline
Free Shipping on Orders Over $50!

Shipping

SHIPPING RATES

United States: $4.95 flat rate shipping for orders under $50, and orders over $50 ship for free!

Everywhere Else: see shipping availability and rates at checkout**
To request shipment to a country not on our current shipping table, please contact us.


An Important Note About Shipping: Please double check the address you enter while checking out! If you enter an incorrect address and your package is undeliverable and returned to us here at Hello Caroline, you will have to pay shipping again if you want your package re-shipped. If you notice after checkout that your address was incorrect, please contact us right away so we can change the address on your order before it ships out!

 

SHIPPING TIME

Orders are usually shipped within 1-3 business days (business days are Monday through Friday) of being placed, and are mostly shipped via USPS First Class Mail which usually takes 1-5 days depending where you are in the USA. Some bulky orders are shipped via USPS Priority Mail, which can be a little faster but is usually about the same transit time. So all in all, you should have your order at your doorstep in 2-7 business days!

You will receive an email with tracking information when your order has shipped! If you do not receive your tracking email in 1-3 business days, first check your spam folder, and then just contact us and we can re-send it, it is possible there was an error in your email address.

If you require expedited shipping, you can use the shipping drop down selector at checkout to choose Express Mail instead of the default Standard Shipping (USA Orders Only). Express Mail orders will be processed within 1 business day, and shipping time is usually 2 business days to anywhere in the USA. Prices range from $35-$45 depending where you are. Please note Express Mail is the only shipping option that can GUARANTEE your delivery date, so if you really need something for a specific event that is only a few days away, we strongly suggest using Express Mail shipping!

 

RETURNS & EXCHANGES

For further information on returns and exchanges, please see this page.

  

Any Questions? As Always, Please Feel Free to Contact Us at Anytime!

 

**An Important Note About International Shipping Rates: The rates above are approximate and should be sufficient for the majority of orders placed. However in rare circumstances, if your order is significantly overweight (contains multiple heavy items, like shoes) and going particularly far away, your actual shipping due may be greater than what you are initially charged for. If this is the case, we will contact you with the amount of additional shipping owed, and you will need to pay that amount before your order can be shipped (or cancel your order). Thanks for your understanding!